tdai Chef in Grand Rapids

Great food and customer service. Prizes are reasonable and the portion sizes are huge.

Lots of potential but missed the mark for me. I've only been once and I have to say the staff and prices are wonderful. Service was quick and polite. I had the large Tom Yum soup. I chose to add shrimp and thin rice noodles. I was also given the option to add my choice of 4 levels of spice, mild, medium, hot, and something like volcano. I chose medium because I like spicy food but I don't want to ruin my meal. The soup was way too spicy. I could only eat most of the noodles and shrimp. The broth had my eyes watering and nose running. The soup contained very little of the aforementioned noodles or shrimp. I had to swirl my spoon around to finally pin down where the noodles were hiding. I thought I was going to really like this place but I left disappointed and hungry.

I've eaten here a few times and it's typically very good so it pains me to say I received probably the worst delivery meal I've ever been served today. I know the pandemic is tough on restaurants and I debated on whether to post this or not but what I paid for today was unacceptable to serve your customers and take payment in any situation. Noodles had been in the to go plastic container so long that they had all become inseparable and taken the shape of the container. Sauce was just added when the order was placed. I assume that was the case because when I took my fork and and flipped the brick of noodles, the underside of the brick was completely unsauced.

All four dinners were excellent and the staff were very friendly. More food than expected. Good value.